Exclusive Services

Please refer to this section regarding information on the purchasing of goods from our store, as well as other important details.

Any further assistance on specific queries can be addressed via email or through direct message on our social media account, and we will aim to assist promptly.

General Disclaimer

Our pieces have been hand selected and sourced during different stages of their lifespan, meaning the condition of each item varies. As a result, any defects or flaws in the items are noted within the description of the product listing on the store.

We try to provide the most accurate representation of the item condition through photographs and listing details, however this is easier with some garments than with others - this should be considered when making a purchase from the store, as we have a no refund policy.

Our items have been accumulated and stored in a number of different ways, and are not professionally dry cleaned before sale. This is in order to maintain their original character, fading, colour displacement and/or general feel - it is suggested that items are cleaned by the customer when purchased before wear is considered.

Always follow care instructions on the items when available.

Shipping & Postage

All UK purchases will be sent using the Royal Mail delivery service and require a signature, the standard delivery time period is 2-3 days, this service is provided free for UK buyers. Orders purchased on weekends will be posted at the beginning of the new week (Monday).

For purchases outside of the UK/International, International shipping will be provided, and will include a flat rate of £20 as a premium for this service.

IMPORTANT: Any orders made internationally (outside of the UK) may incur import duty or customs fee which is to be paid for by the customer - If you are considering making a purchase internationally, make sure to consult your local customs office for applicable fees in order to avoid charges unexpectedly.

Cancellations & Returns

We do not accept cancellations or returns through our online store, and cannot issue refunds.

Please check the full series of photos, condition section and entire item listing description before committing to purchasing an item from the store in order to ensure satisfaction when the item is received.

Any questions regarding listed items can be answered through email: contact@chewingpins.com or through direct message on our Instagram account: @chewingpins

Payment

We provide several traditional payment methods at our stores checkout. Upon Purchase and registering of the customers email, a copy of receipt will be sent to the registered email address of the customer.

Any issues experienced with this method can be rectified by contacting us via email: contact@chewingpins.com

Rental Services

Certain items from our store are part of our 'permanent collection', and are not for sale, however they can be rented out for specific purposes on predetermined agreements.

For specific rental requests we are able to provide a variety of catered services depending on the nature of the enquiry.

Please email contact@chewingpins.com for further assistance regarding rentals.

Size Guide

All items available on the store will be listed with their size tags mentioned in the description, as well as any further information regarding shrinkage or warping if applicable.

Alternatively, please see listed measurements within the description for the item and refer to the size guides to the left of this section to get the best understanding possible of the shape and fit.

Contact Us:

Email: contact@chewingpins.com

Instagram: @chewingpins